Features of IVR Services

IVR, or Interactive Voice Response, is your own personal virtual receptionist available around-the-clock. Smart, dynamic, and tenacious, it can manage all incoming calls and accurately route them to the appropriate departments or individuals wherever at the specified address. IVR is a hosted business phone system that is perfect for startups, websites, medium-sized organisations, and independent contractors that cannot afford to hire receptionists.

Anyone phoning your office through IVR will be greeted cheerfully by IVR Service with a greeting created especially for your business and given the option to pick an extension chosen by you to talk with a concerned person, ensuring that you never miss a call or a client. These calls are recordable, so if you miss one, you may listen to it later and answer if it was an essential call. Customers may reach you for free at any point along their selected route via phone using the IVR Service. For sales to be closed, it is essential to be able to communicate with actual people in the present.You risk losing those visitors if you do not provide them with a different method of contact, and IVR is it since a significant portion of website users still do not feel secure providing their information online.